Privacy policy
Effective Date: July 1, 2026
At thestaticad.com ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our digital products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Billing address
- Payment information (processed securely through third-party payment providers)
- Order history
Device Information
We may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- Pages visited
- Referral source
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver your digital Canva templates
- Communicate regarding your purchase
- Provide customer support
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails if you have chosen to receive them
Cookies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us improve our services.
You may disable cookies through your browser settings, although some website features may not function properly.
Payment Information
Payments are securely processed by trusted third-party payment providers. We do not store your complete payment card information on our servers.
Digital Product Delivery
Our products are delivered electronically after purchase. We use your email address and order information to provide access to your purchased files.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
- Payment processors
- Website hosting providers
- Email service providers
- Analytics providers
- Legal authorities when required by law
These providers receive only the information necessary to perform their services.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be posted on this page with the revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:
Email: hello@thestaticad.com
Website: thestaticad.com